Prescriptions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

  • Please use right hand side of your prescription, tick the appropriate box and hand in your request to the reception staff. Please send a stamped self-addressed envelope with the request if you would like your prescription posted to you
  • using the GP online system – Patient access

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

We do not take repeat prescription requests over the phone.

Collecting your prescription

The new prescription will be available for collection after at least 48 hours (excluding weekends and Bank Holidays).

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Acute Prescriptions

One off prescriptions that the doctor has prescribed are called Acute Prescriptions.  Acutes are not regularly repeated and you will not be able to re-order them with your repeat medication. As a rule, if the medication does not appear of the right hand side of your prescription on your re-order form you cannot order it from us and you will need to speak to the prescriptions administrator at the practice or see\speak to a GP.  Some acute medication may be available to buy from the pharmacy without you needing to see the GP.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, or practice nurse at least once a year to review their medication and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Your local pharmacist can also help you with a wide range of minor ailments

Prescription charges

Find out more about prescription charges (nhs.uk).

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.